Reference

What You Agree To When You Use kijang178

These terms set out how your account works on kijang178 — what we expect from you, what you can expect from us, and how transactions via DANA, OVO, and GoPay are handled.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-local rulesSubject to local law
kijang178 What You Agree To When You Use kijang178
CONTACT FOR TERMS

How to Reach Us About These Terms

If something in these terms is unclear — whether it concerns your DANA withdrawal, a restriction on your account, or a question about eligibility in your region — our support team handles term-specific queries separately from general account help. Reach us through the channels below and tell us your registered account name so we can pull up your record directly.

Live Chat Open the chat icon from any lobby page. Share your account name and the specific clause or transaction you want to ask about — we respond in order.
Email Support Write to us with your registered email address and describe your terms query clearly. Include the payment method involved — DANA, OVO, or GoPay — if relevant.
Account Help Page Your account dashboard has a terms reference link at the bottom. Use it to pull the current version and compare it against any previous communication you received from us.
HOW WE HANDLE THIS

Our Obligations Under These Terms

These terms are not just rules we set for you — they also commit us to specific practices. We document how account data is stored, how payment records are kept, and how disputes are escalated. If you ever need to request a change to your account information or raise a complaint about a term, the process starts with your registered contact details and moves through our verification step before any change is applied.

Data Retention

We retain your account and transaction records for as long as your account is active and for a period afterward as required. You can request a copy by contacting support with your account details.

Payment Record Accuracy

Every DANA, OVO, and GoPay transaction is logged against your account ID. If a deposit or withdrawal record looks wrong, raise it within the window stated in your account history tab.

Account Security Steps

We use OTP verification on login and on withdrawal requests. If you receive an OTP you did not request, lock your account immediately via the security settings page and contact us.

Dispute and Change Requests

To dispute a term or request an account data change, submit your request in writing through email support. We confirm receipt and respond within the timeframe posted in our support policy.

Common Questions About Our Terms

These questions come up most often when accounts are new or when a payment step triggers a verification check. Each answer reflects how our terms actually work — not a generic explanation.

Yes. Any deposit or withdrawal you make through DANA, OVO, or GoPay is covered by these terms. The wallet name must match your registered account name exactly before a withdrawal clears.

Stop using your account and contact support to close it or pause activity. Continued use after an update is posted counts as acceptance of the revised terms under the agreement you made at registration.

Access depends on local law and the regulations that apply in your specific region. We do not make availability promises; check whether online casino access is permitted where you are before using the account.

Send a written request to our email support with your registered account name and the date range you need. We verify your identity against our records before releasing any transaction data.

Go to your account security settings and lock the account immediately. Then contact live chat or email support with your account name so we can flag the session and investigate the access attempt.

The same terms apply across Indonesia. Local law in your area may affect what features are accessible, but the account rules, payment verification steps, and data handling practices do not change by city.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.