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How kijang178 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, use DANA, OVO or GoPay to transact, and browse our lobby — and what we do with it.

Account data protectionDANA, OVO, GoPay transaction privacyCookie and device data disclosureYour right to request data removalClear retention periods
kijang178 How kijang178 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Protecting the data tied to your account and your payment activity is an operational priority, not an afterthought. Here is how we approach the four areas that matter most to you: data security, cookies, account access, and your right to request changes or deletion.

Encryption and Account Security

Your account credentials and payment references — including DANA, OVO and GoPay transaction IDs — are stored using encryption. Login sessions use token-based authentication, and unusual access attempts trigger an OTP verification step to your registered contact.

Cookies and Session Data

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Analytics cookies track page performance in aggregate only — no individual browsing profiles are built or sold to advertisers.

Data Retention and Deletion

We hold your account data for as long as your account remains active. If you request account closure, we begin a data review process.

Your Right to Access and Correct

You can request a copy of the personal data we hold about you at any time. Corrections to inaccurate details are processed after identity verification. Deletion requests are reviewed individually and fulfilled where no legal retention obligation applies.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request access to the personal data we hold, ask us to correct inaccurate details, or raise a concern about how your information is handled, you can reach our privacy support team through the channels below. We aim to acknowledge your request promptly and respond in full as quickly as our verification process allows — identity confirmation is required before we action any data change or deletion request.

Live Chat Open the chat widget from any page on kijang178. Available for account, payment and privacy queries. Identity verification is required for data requests.
Email Support Send your privacy request or data correction query to our support address listed in your account profile page. Include your registered email and account username.
Account Settings Some personal details — display name, contact number — can be updated directly from your account settings page without needing to contact support.

Common Questions About Your Privacy on kijang178

These are the questions we hear most often from players who want to understand how their data is handled. If your question is not covered here, reach out via live chat or the support email listed in your account profile.

No. We only record the transaction reference, wallet identifier and amount. Your PIN and password stay between you and your e-wallet provider at all times.

Access to your personal data is restricted to authorised operations and compliance staff only. It is never shared with marketing companies or unrelated third parties.

Send a data access request via live chat or the support email in your account profile. We require identity verification before releasing any account information to you.

Yes. Submit a deletion request through support. We review each request individually. Some transaction records may be retained where local law in eligible regions requires it.

We use session cookies for login continuity, functional cookies for lobby preferences, and aggregate analytics cookies. No individual advertising profiles are created from your browsing.

We begin a data review on account closure. Personal details not subject to retention obligations under applicable local law are removed. You will receive confirmation once the process is complete.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.